Billing Policy
This Billing Policy, is in accordance with Thrive Global dba Felicia Ford & Co.®’s Privacy Policy , which can be found at https://www.feliciafordandco.com/privacy-policy and Terms of Use which can be found at https://www.feliciafordandco.com/terms-of-use. “feliciafordandco.com ” includes Felicia Ford and Co.® and its officers, directors, employees, consultants, affiliates, subsidiaries, and agents. The feliciafordandco.com services may include, but are not limited to professional business consulting services, courses, podcast, content, workshop, conference, mastermind, masterclass and templates (collectively, the “Services”).
By using, accessing or participating in the Services, you agree to these Terms, as updated from time to time in accordance with Section 21 of our Terms of Use.
Billing Policies for Thrive Space Global LLC dba Felicia Ford & Co.®, Silent Dangers, National Black Girl Month, Honeycomb Effects or Briar & Honey
By purchasing products or services from Thrive Space Global, dba Felicia Ford & Co ®., Silent Dangers, National Black Girl Month, Honeycomb Effects or Briar & Honey, you are accepting and agreeing to the following billing policy. Please also refer to the specific billing and return policies attached to the particular program or product you purchased in addition to terms attached to the specific program, product or service you purchased.
Contact Information Updates:
Customers are responsible for maintaining current credit/debit card details and contact information. Any changes should be communicated promptly by emailing support@feliciafordandco.com.
Payment Types:
We accept Credit Cards, ACH, Apple Pay, and Paypal. All payment types are not available on each platform of your purchase.
Billing
You must provide current, complete, and accurate billing and credit card information. You must promptly update all billing information (such as billing address, card number, and expiration date) to keep your account current, complete, and accurate, and you must promptly contact us if your credit card is lost or stolen, or if you become aware of a potential breach of account security. You hereby authorize Thrive Space Global, LLC dba Felicia Ford & Co.®, Silent Dangers, National Black Girl Month, Honeycomb Effects or Briar & Honey to obtain or determine updated or replacement expiration dates for your credit card in the event that the credit card you provided us expires. We reserve the right to charge any renewal card issued to you to the same extent as the expired card. If payment is not received from your credit card issuer, you hereby agree to pay all amounts due upon demand. You agree to pay all costs of collection, including attorney’s fees and costs, on any outstanding balance. In certain instances, the issuer of your credit card may charge you a foreign transaction fee or related charges, which you will be responsible to pay. You are advised to check with your bank and credit card issuer for details. If you would like a card removed from your file, contact us at support@feliciafordandco.com at least 72 hours before your payment is due.
Late Payments/Defaults
Credit/Debit Card Billing: All contracted fees are automatically charged to the credit/debit card or account on file or every 30 days for payment plans. If multiple cards or accounts are on file, we will attempt to charge all cards or accounts on file.
If the credit/debit card is declined, we will continue to attempt to charge the card on file every 3 days for seven days. If your account is more than seven (7) days past due, you will lose access to any and all programs and services until your balance is paid in full. Accounts 60 days past due are considered delinquent and are sent to a third-party collections agency.
Billing Disputes
You agree to provide 30 days to attempt resolution of any billing dispute before disputing with any third-party credit/debit card company or bank. If Thrive-Space Global dba Felicia Ford & Co.®, Silent Dangers, National Black Girl Month, Honeycomb Effects or Briar & Honey receives a chargeback from a third-party credit/debit card company or bank on the client’s behalf before we have been given a chance to resolve the issue, we have the right to collect on the rendered services plus any fees associated with those disputes.
Regardless of the outcome of the chargeback, we retain the right to collect on any rendered services or fees that are due. Thrive-Space Global dba Felicia Ford & Co.®, Silent Dangers, National Black Girl Month, Honeycomb Effects or Briar & Honey will submit any disputed amounts to a collection agency if not resolved in-house.
Once a chargeback is initiated, we will immediately suspend the account until the matter is resolved.
Refunds
Each customer is individually responsible for the total purchase amount and applicable fees associated with any purchase with any payment method. There are no refunds for products, programs, or services provided by Thrive Space Global, LLC dba Felicia Ford & Co. ®, Silent Dangers, National Black Girl Month, Honeycomb Effects, or Briar & Honey.
Payment Plan Policy
We reserve the right to remove access to all groups, programs and materials should any automatic monthly payments decline. Payments must be timely, for the full amount due. Payment plans are not a month to month contract.
Cancellations
Cancellation does not dismiss outstanding invoices or contracted commitments. Outstanding balances must be settled at the time of cancellation. Unpaid accounts may be sent to a third party collection service.
Last updated: June 22, 2024